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Monday, November 5 • 3:30pm - 4:30pm
Microsoft Dynamics 365 for Customer & Field Service: Strategy, What’s New, and Roadmap

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Customer experience is quickly becoming the number one brand differentiator, compelling organizations to rethink the way they engage with customers from marketing through to customer and field service. Come learn about the Dynamics 365 Service product strategy, what’s new in the October 2018 release, and what’s on the roadmap to help your organization meet its objectives.

avatar for Matthew Mead

Matthew Mead

Senior Customer Engagement Technical Specialist, Microsoft
I am a Senior Microsoft Customer Engagement Technical Specialist based in Calgary. I specialize in the Power Platform and Dynamics 365 Sales, Customer Service, Marketing, Field Service, PowerApps, Mixed Reality Apps and AI. I have a growth mindset and love my job! I am a passionate... Read More →

Monday November 5, 2018 3:30pm - 4:30pm PST
Salon E

Attendees (7)